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Web Conferencing FAQs

How do I schedule a web conference using Verizon Instant Net Conference powered by Microsoft® Office Live Meeting?

How do people join a conference?

What equipment do I need to participate?

Which web Conferencing monthly plan is right for me?

How long does it take to get started?

Can I control how much interaction/collaboration given to each participant?

How many people can participate?

How do I change my passcodes?

What if I use more than my allotted minutes?

How do I change my monthly plan?

Do plans expire?

Is Verizon Instant Net Conference powered by Microsoft Office Live Meeting secure?

  Web Conference Services FAQ

How do I schedule a web conference using Verizon Instant Net Conference powered by Microsoft® Office Live Meeting?

Two ways: you can purchase a monthly conference plan or a single conference session.

With monthly plans, your meeting number and passcodes are good for the life of your account. All you need to do is notify your team when to join in and provide them with the necessary numbers, if they donít already have them.

With single conference sessions, you sign up by purchasing a single audio conference session and adding Web conferencing to the session. Go to Buy a Single Conference. Youíll receive a meeting number and passcode to distribute to your team.

Both types of conference are charged directly to your credit card. Invoice billing is not available.

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How do people join a conference?

Direct your team members to the site you're on now: http://conferencing.verizonbusiness.com

From there, direct them to choose Join a Web Conference from the main navigation. The page provides fields for the meeting number and participant passcode you provide them. Thatís all there is to it. The process is the same for the Leaders, except that you will have provided them with a Leader passcode which gives them access to additional functions.

You can also send them an invitation from this site. Just go to Manage My Account.

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What equipment do I need to participate?

Web conferencing uses your computer and your existing web browser. The first time you join a web conference, your web browser will download and install the necessary software automatically. The process takes only a few minutes. You can take care of this step in advance by selecting System Check from either the web conferencing main product page or the Conferencing Help main page.

System Requirements:
  • Netscape Navigator 7.0 or later
  • Microsoft Internet Explorer 5.0 or later or Safari 1.0 or later
  • 166 Mhz Pentium-based PC with Windows 95, 98, NT, XP or 2000
  • Sun JVM 1.4 or Microsoft JVM (preinstalled with supported browsers)
  • 64 MB RAM
  • 56k or faster connection
  • 800x600 pixel monitor resolution or greater (1024x768 pixels recommended)
  • PowerPoint 97 (PowerPoint 2000 recommended)
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Which web conferencing monthly plan is right for me?

To help you decide, read more on the web conferencing product page. Then use the Conference Plan Calculator to see which plan suits your needs best.

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How long does it take to get started?

Itís fast and easy. Once you sign up on line for either a monthly plan or a single conference session, youíll receive e-mail confirmation in minutes, including your meeting number and passcodes. You can start your conference immediately.

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Can I control how much interaction/collaboration given to each participant?

Yes. You can designate different levels of participation by creating separate leader and participant passcodes.

Anyone who logs into a meeting using a participant passcode can only view screens shown to them in the conference unless you actively share control with them during the conference. You control their interaction.

You can give select participants a leader passcode in advance. Anyone who logs into a web conference using a leader passcode has access to most all of the functions available to you: they can accept control of what screens the team sees and lead the presentation using the various tools available.

For a full explanation of conference tools and functions, refer to the Web Conferencing Mini Guide or Web Conferencing Full User's Guide.

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How many people can participate?

You can have up to 100 people participate in a web conference. If additional parties try to join, theyíll see an on-screen explanation that the conference is full.

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How do I change my passcodes?

Just go to Manage My Account.

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What if I use more than my allotted minutes?

Your conference will continue without interruption. Verizon Conferencing will charge you its current additional minute rate of 35Ę a minute per person for all minutes above your monthly plan allotment.

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How do I change my monthly plan?

To change your monthly conference plan, youíll have to cancel your subscription and order a new plan. Go to Manage My Account to cancel your existing plan. That plan will continue through the end of your current billing month. Then Sign Up for a new monthly plan.

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Do plans expire?

Monthly plans renew until you cancel your subscription or until the credit card attached to the account expires. To update your credit card information with a new card, go to Manage My Account.

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Is Verizon Instant Net Conference powered by Microsoft Office Live Meeting secure?

Yes. You choose your own leader and participant passcodes. Protect them as you would any password or PIN.

The slide presentation is encrypted with 128-bit Advanced Encryption Standard (AES) protocol, and transmitted as encrypted Portable Network Graphics (ePNG) files to each participant. It encrypts the hostís presentation as it is uploaded and distributed. It offers additional layers of security and protects the userís content.

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