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Service Terms & Rates


Audioconferencing Packaged Minutes:

Customers may pay a fee for a package of minutes that can be used via Instant Meeting for 30 days. Each package allows leaders to conduct an Instant Meeting Audioconference with up to 20 participants or attendees. The total package fee is due immediately and gives the customer the right to use up to the total number of minutes of the package selected without additional charge. Customers exceeding the number of minutes in their package will be charged a per-minute per connection fee based on the overage charge listed below. No refund or carry-over of minutes from one month to the next is permitted. Customers must pay for the packages of minutes via credit card on line. The Audioconferencing Package Minutes will be automatically renewed at the beginning of the next 30 days unless the customer cancels the service.

Package A - U.S. Toll Access
  • 250 minutes- $30 a month
  • 500 minutes- $50 a month
  • 750 minutes- $70 a month
  • 1,000 minutes- $85 a month
  • Overage fee- $0.13 per minute per participant


Package B - U.S. Full Access
  • 250 minutes- $40 a month
  • 500 minutes- $70 a month
  • 750 minutes- $95 a month
  • 1,000 minutes- $110 a month
  • Overage fee- $0.18 per minute per participant


Other Conditions:

If a Customer selects either Instant Meeting Service Option A or Option B as defined under this Offer, the Customer will be billed for the Option selected within 24 hours and will be able to use the service immediately. The customer will start incurring monthly charges on the date of the initial set-up.

Web Conferencing Packaged Minutes:

Customers may pay a fee for a package of minutes that can be used via Instant Net Conference for 30 days. Each package allows leaders to conduct an Instant Net Conference with up to 100 total participants. The total package fee is due immediately and gives the customer the right to use up to the total number of minutes allotted for that package without additional charge. Customers exceeding the number of minutes in their package will be charged a per-minute, per-connection fee based on the overage charge listed below. No refund or carry-over of minutes from one month to the next is permitted. Customers must pay for the package of minutes via credit card on line. The package will be automatically renewed at the beginning of the next 30 days unless the customer cancels the service.
  • 250 minutes- $70 a month
  • 500 minutes- $135 a month
  • 750 minutes- $195 a month
  • 1,000 minutes- $250 a month
  • Overage fee- $0.32 per minute per participant


Pay-Per-Call Conferencing:

Customers may schedule a standalone Instant Meeting (audioconference) or an Instant Meeting with an Instant Net Conference (Web conference) as a one-time event. Up to 20 participants may attend the Instant Meeting and up to 250 participants may attend the Instant Net Conference. Customers will only be charged for the minutes actually used. An online estimate of the cost will be supplied at the time of scheduling. The customer's credit card will be charged after the call is completed. There is no overage charge and no recurring monthly commitment. Both the audio and web rate are based on a per-minute, per-connection fee at the rate listed below.
  • 03¢ per minute per participant (audio)
  • 24¢ per minute per participant (Web)




Payment Terms, Taxes, and Cancellation:

By using the audio and net conferencing services and related features of Verizon Business (the "Services"), you ("Customer") agree to abide by the following Terms and Conditions (the "Agreement").

1. Services

Customer is responsible for all uses of the Services in association with Customer's account, whether or not authorized by Customer. Verizon Conferencing may reclaim any access numbers provided to Customer for Services upon cancellation of the Service by Customer or Verizon Business.

2. Rates and Payment Terms

All prices and fees, unless stated otherwise, are calculated on a per-minute, per-participant basis. The Service is purchased in monthly package(s) with a set price per package and an overage price per minute, or fraction thereof, over the purchased monthly package. The prices and fees for the monthly Service package(s) ordered by Customer will be charged to Customer's credit card on the date of order. The same Service package will be renewed monthly on the anniversary of the date of order and billed to the same credit card, until Customer cancels the Service. Overage minutes are charged to Customer's credit card on the date(s) the Service causing the overage occurred. Charges for Pay-Per-Call conferences will be charged to Customer's credit card on the day the call occurs. Customer affirms that, if the credit card used by Customer is a corporate credit card, Customer has the proper authorization and authority to use such corporate credit card to order Services.

3. Taxes

Prices and fees for the Service are exclusive of all federal, state, municipal, or other government, excise, sales, use, occupational, or like taxes now in force or enacted in the future. Customer agrees to pay any tax Verizon Conferencing may be required to collect or pay now or at any time in the future (including interest and penalties imposed by any governmental authority) which are imposed upon the Service.

4. Termination

The Service package(s) can be cancelled on the website to be effective at the completion of current month's cycle. Customer will be able to use the remaining minutes contained in the Service package during the month the Service is cancelled. Verizon Conferencing reserves the right to cancel Service at any time for reasons including, but not limited to, non-payment.



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